SAP

The integrations will enable new experiences designed to improve how organisations attract, retain and skill their people.

In case you missed it, here’s a look at the top headlines in the marketing and technology landscape. The news selected presents a snapshot of the evolving consumer terrain, how technology is being optimised to solve growing marketer challenges and significant drivers of customer experience trends.  Cisco Powers Hybrid Work Experiences With Purpose-Built AI Innovations […]

This offering is predicated on the recognition that every industry and enterprise is unique and that existing one-size-fits-all approaches to composability are not ideal for most businesses. SAP announced its new SAP Commerce Cloud composable offering, a different approach to composability. Through this SAP Commerce Cloud composable offering, merchants will be able to compose commerce […]

On the occasion of International Women’s Day 2023, Martechvibe asked women in leading business and technology roles for advice on how to drive a career in enterprise tech – full steam ahead The technology industry is one of the fastest-growing sectors, and like a clock — it just never stops. In this fast-evolving domain, it […]

Providing self-service to customers empowers them to resolve problems for themselves. Customers don’t always want to get in touch with support. Many prefer to find the answer on their own and move on. To provide excellent customer service, self-service is an important component of your support as long as you back it up with human […]

Copado has expanded Copado Robotic Testing to fully support continuous testing across SAP and ServiceNow platforms. Copado’s fully multi-cloud solution delivers continuous quality across integrated digital experiences with the ability to test across any web application, including mobile apps. Copado Robotic Testing offers a cloud-based architecture, enabling quality assurance teams to test any end-to-end business […]

SAP introduced its sustainability solution strategy for African customers. According to SAP Africa Chief Operating Officer Tracy Bolton, companies can choose to focus on sustainability as a key strategy – creating additional business value, and transforming their business by creating new products, services and solutions that reach additional customers, markets and segments. “In essence, sustainability […]

Technology investments and innovations continue, as companies worldwide try to enhance customer experience. Shark Tank star Robert Herjavec recently stated that the cloud would change everything we know about cloud computing. And he can’t be more right. A slew of cloud integrations and partnerships has kept industries busy and innovative for some time now.  On […]

The Abu Dhabi Department of Economic Development (ADDED) has signed a memorandum of understanding (MoU) with SAP. ADDED and SAP shall explore collaboration opportunities to enhance industry innovation and digital transformation, develop advanced business models, nurture Emirati talent, and foster local digital competencies, particularly through supporting startups and small business enterprises (SMEs). In terms of […]

Qualtrics announced a new integration that brings Qualtrics XM Discover’s AI and machine learning capabilities into SAP Service Cloud to help customer service teams resolve customer issues, increase resolution rate and improve customer satisfaction. Customers today expect companies to respond quickly to their questions and issues across any channel: on social media, they expect a […]