digital experience

Discover how brands can streamline processes and measure success in the dynamic digital landscape.

More and more customers are looking for digital and self-service options. Our customer experience research finds that 41% of customers prefer digital first and the phone second.

The combined power of the customer data platform (Acquia CDP) and Acquia Personalisation enables Acquia customers to create digital experiences based on knowledge gained from a broader array of channels.

It serves as an on-demand content library that provides a more streamlined way to access content,

Complaints around digital experience occur when consumers transact more, like during month-end. A new report finds Saudi banks fail to meet customer expectations of digital experience. Saudi Arabia’s digital services market is considered the largest in the MENA region, with annual digital transformation spending reaching SR12 billion ($3.19 billion) annually. For Saudi banking customers, however, […]

Orange Jordan launched an integrated, digital experience focusing on ease, quality and customer choice of services provided through its new app, jood Orange. It is a new model in the Jordanian market offering a wide range of the company’s digital services to its subscribers, to be the first of its kind in the Kingdom, and […]

Oracle has chosen Flytxt’s AI and Analytics solutions for its enhanced Digital Experience for Communications, its solution to drive data-driven digital experiences for its communication service provider (CSP) clients. Oracle’s enhanced Digital Experience for Communications uses Flytxt’s artificial intelligence and machine learning models using insights from trillions of samples from more than a billion customers. […]

Sitecore the global leader in end-to-end digital experience management software, hosted its annual Symposium World Tour event in Dubai, while highlighting the company’s exciting regional strategy and announcing its latest developments. Hershna Langworth, Director of E-Commerce, Kerzner International said: “Partnering with Sitecore enabled a stronger digital presence for Kerzner International. Thanks to Sitecore and its […]

TLDR: Composable DXP, or composable digital experience platform stems from the idea  of web content management that integrates tools, channels, and services to deliver the end-user experience. It’s a digital experience platform assembled from a series of best solutions via APIs and leveraging microservices architecture. In short, it’s a system linking products together and organises assets as editable modules that are easy to find and update.

CLEAR, the secure identity company has announced its collaboration with Microsoft for the rollout of Microsoft’s Azure Active Directory (AD) verifiable credentials – a digital identity solution that enables users to confirm information about themselves with organisations while limiting what is shared. As CLEAR continues to expand its digital identity platform, this future integration will […]