customer service

Genesys Survey Reveals Customer Support Experiences Bring Consumers to Tears

December 5th, 2019

Customers Are Looking for More Value Out of Loyalty Programs

December 4th, 2019

How Chatbots Can Enhance Customer Experience Using NLP

November 4th, 2019

HubSpot Launches Redesigned App Marketplace to Help Connect with More Than 300 Integrations

September 15th, 2019

Salesforce to Acquire ClickSoftware for USD 1.5 Billion

August 7th, 2019

Customer Experience and Customer Service, What Should Brands Focus On?

August 6th, 2019

Tipping the Marketing Scale on Customer Experience

July 18th, 2019

Consumers Want Brands to Understand Their Emotions: Invoca Study

June 27th, 2019
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